Terms, ethics & conditions

About

Terre des Ancêtres is owned and operated by Hazel Marie Volk. Below are the terms and conditions for www.terrdesancetres.fr

Inclusiveness

My approaches are universal and applicable to people of all cultural backgrounds.

Through these approaches and my actions, I invite people to reflect on their condition, intentions, and human actions. I encourage open-mindedness, tolerance, and solidarity in support of societal change. I welcome all adults, regardless of their beliefs, sexual identity and orientation, social background, or physical or intellectual abilities and limitations. I strive to keep my services accessible to all.

In my practice, I aim to inspire, educate, and encourage autonomy and creativity rather than foster dependency.

Confidentiality and safety

I offer a conscious and caring presence, providing a safe space. Sessions, whether online or in person, will remain confidential, and your privacy will be respected and protected.

During sessions, you remain aware, free, and able to interrupt the process at any time.

As a facilitator, I may terminate our professional relationship for any reason, in which case I will refer you to other practitioners if desired.

Appointment policy

Life brings its surprises and last-minute inconveniences, so I aim to remain flexible. Please note that no refunds will be issued for no-shows, and the appointment will not be extended if you are late.

If you are running late or experiencing technical difficulties, please contact me via email.

Disclaimer

This work is deeply transformative but is neither therapy nor medical treatment. You are entirely responsible for your well-being during the session, including disclosing any concerns or questions you may have before, during, or after a session. Between sessions, you are responsible for following any necessary procedures. If anything that emerges is too intense, I am available to offer guidance to the best of my ability.

If you are dealing with severe untreated trauma, PTSD, depression, or suicidal thoughts, I strongly encourage you to consult with a health professional before considering this work, as it may trigger strong emotions.

You agree not to hold me legally responsible for any physical, emotional, mental, circumstantial, or energetic effects that may arise as a result of your participation in the sessions.

Secure online payment

Payments are processed securely (https) via Stripe. Payment will be debited from your credit card when you book an appointment and re-credited to the same card if you cancel your booking.

When a transaction is processed, an electronic transaction receipt will be sent to the email address you provide.

Collection of personal data

Personal data collected in the various forms will not be sold or shared.